1. How to Make a Deposit

Step-by-Step Guide

1. Log In: Sign in to your K1 Game account using your username and password.
2. Go to the Deposit Section: Find the “Deposit” area on your account dashboard.
3. Select a Payment Method: Choose from EasyPaisa, JazzCash, Bank Transfer, or Cryptocurrency.
4. Enter the Amount: Type in the amount you want to deposit and follow the instructions to complete your transaction.

Your funds will be credited either instantly or within a short processing time, depending on the method you choose.

2. Issues with Deposits

2.1 Self-Restriction

If you have set a self-restriction on your account, you will not be able to deposit until the restriction period ends. Visit the “Responsible Gaming” section or contact support for help.

2.2 Account Not Open

Ensure your account is fully verified and active. You may need to complete the KYC (Know Your Customer) process before you can make a deposit.

3. Deposit Already Made

3.1 Not Received

If your deposit has not appeared, it may be due to network or banking delays. Check with your payment provider and, if necessary, contact our support team.

3.2 Successfully Processed

Deposits are usually processed automatically. If your deposit shows as successful but the funds are not visible, please get in touch with customer support for assistance.

3.3 Returned to Bank

If your deposit is returned, it could be due to incorrect payment details. Verify all your information before confirming your transaction.

3.4 Failed or Pending

Deposits may fail or remain pending because of incorrect details or network issues. Double-check your entry and contact support if the problem continues.

3.5 Wrong Order

Make sure your deposit reference matches the number provided in your account details. Incorrect references may delay or cancel the deposit.

3.6 Received by Others

Always confirm your account information before making a deposit. If funds are credited to another account by mistake, contact our support team immediately.

4. Contact Support

If you need further help with your deposit, our customer support team is available 24/7. Use the live chat feature on our website or reach out via our support channels.

K1 Game strives to ensure that depositing funds is as easy as possible. Follow the steps above for a smooth transaction, and if you encounter any issues, our support team is ready to help. Enjoy your gaming experience and start playing without delay!