K1 Game Promotions and Gameplay FAQ

1. Promotions and Activities

What Promotions Are Available?

K1 Game offers many promotions and activities to improve your gaming experience. To see the latest offers, check the promotions section on our website regularly.

Not Received Bonus

If you did not get a bonus you were expecting, please do the following:

• Make sure you have met all the requirements for the bonus.
• Check your account activity to see if the bonus was applied.
• If the bonus is still missing, contact our support team.

Activity Not Available

If an activity seems unavailable:

• Confirm that the activity is currently active.
• Note that some activities may be restricted by region. Check if the activity is available in your area.

Activity Introduction

For more details on any promotion or activity, visit the promotions page. Each activity is explained with participation steps and terms.

2. Gameplay Issues

Game Not Opening

If a game does not open, try the following steps:

• Refresh your browser and try again.
• Clear your cache and cookies before accessing the game.
• Check that your internet connection is stable.

All Games Not Available

If you cannot access any games:

• Make sure you are logged into your account.
• Look for any announcements regarding system maintenance on our website.

Gameplay Introduction

For guidance on how to play different games, visit our gameplay guides. These guides provide instructions and tips for various game types, including slots and table games.

Need More Help?

If you have further questions or need assistance, please contact our support team who are available 24/7.