K1 Game Casino and Gameplay FAQ

Welcome to the K1 Game

1. Promotions and Activities

What Promotions Are Available?

K1 Game frequently offers promotions and activities to enhance your gaming experience. Stay updated by checking the promotions section on our website to see the latest offers available to you.

Not Received Bonus

If you have not received a bonus you expected:

• Ensure you have met all eligibility requirements.
• Check your account activity to confirm the bonus was applied.
• Contact our support team for assistance if the issue persists.

Activity Not Available

If you find an activity is unavailable:

• Confirm that the activity is currently running.
• Some activities may be region-restricted, so check for availability in your area.

Activity Introduction

For detailed introductions to specific promotions or activities:

• Visit the promotions page where each activity is explained, including how to participate and any related terms.

2. Gameplay Issues

Game Not Opening

If a game is not opening:

• Refresh your browser and try again.
• Clear your cache and cookies, then attempt to access the game.
• Ensure your internet connection is stable.

All Games Not Available

If you’re experiencing issues with all games:

• Verify that you are logged into your account.
• Check for any ongoing maintenance announcements on our website.

Gameplay Introduction

To understand how to play different games:

• Visit our gameplay guides where you can find instructions and tips for each game type, including slots and table games.